tag:blogger.com,1999:blog-5539200251184126847.post6161149044761198446..comments2023-08-24T15:28:43.795+01:00Comments on The restless consumer: The loyalty card that stretches loyalty to the limitGlenghishttp://www.blogger.com/profile/10045084063816856367noreply@blogger.comBlogger6125tag:blogger.com,1999:blog-5539200251184126847.post-86130382377489648392018-04-20T08:02:51.729+01:002018-04-20T08:02:51.729+01:00I think once a problem has been pointed out to you...I think once a problem has been pointed out to your organisation multiple times, you can't use ignorance as a defence any more. <a href="https://www.linkedin.com/in/katherine-westren-4b960970/" rel="nofollow">Compass Claims</a> is a huge name which is providing insurance services in all sectors.Anonymoushttps://www.blogger.com/profile/00911009386022237203noreply@blogger.comtag:blogger.com,1999:blog-5539200251184126847.post-60432097642957018842013-09-08T20:49:49.410+01:002013-09-08T20:49:49.410+01:002013 ,,,,and my problems and concerns echo those a...2013 ,,,,and my problems and concerns echo those above ,fact no one is interested in any form of help in this company ,am left wondering why become a member when there is no reward ,pointless ..Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-5539200251184126847.post-15591796617577932602011-11-15T20:29:56.693+00:002011-11-15T20:29:56.693+00:00Anecdata is a word of which I was hitherto unaware...Anecdata is a word of which I was hitherto unaware - I shall use it (more often than not about something I have done/written :D)cacophonyxhttps://www.blogger.com/profile/01998565809491354462noreply@blogger.comtag:blogger.com,1999:blog-5539200251184126847.post-22316704759947766512011-11-15T19:41:44.370+00:002011-11-15T19:41:44.370+00:00I have midcounties card that I tried to link with ...I have midcounties card that I tried to link with my new adress two addresses ago. Perhaps I should try again!<br /><br />Acacophonyx - I work for a fluffy / ethical organisation that is more organised and less hopeless than our lean, mean capitalist counterparts. Yes, I think it is a supposition based on anecdata. <br /><br />As we're in the business of anecdata, though, that's fair Glenghishttps://www.blogger.com/profile/10045084063816856367noreply@blogger.comtag:blogger.com,1999:blog-5539200251184126847.post-69465080024313754082011-11-15T12:22:39.743+00:002011-11-15T12:22:39.743+00:00@cacophonyx
I take your point about fluffy/ethica...@cacophonyx<br /><br />I take your point about fluffy/ethical organisations often being more disorganised and hopeless than their lean, mean capitalist counterparts (though I could name a LOT of profit-driven multinationals who are just as incompetent). But as for "ignorance", I think once a problem has been pointed out to your organisation multiple times, you can't use ignorance asGryphonhttps://www.blogger.com/profile/02780475575349551659noreply@blogger.comtag:blogger.com,1999:blog-5539200251184126847.post-10670769335696405202011-11-15T11:43:33.545+00:002011-11-15T11:43:33.545+00:00I fear that - as is often the case - such ill-feel...I fear that - as is often the case - such ill-feeling is aroused due to ignorance rather than malice. <br /><br />Every link in the customer service chain needs a degree of competency, and it tends to get applied more assiduously in more 'capitalist' companies (i.e. incompetents are given short shrift and made to leave).<br /><br />It seems - and this is more supposition than backed up cacophonyxhttps://www.blogger.com/profile/01998565809491354462noreply@blogger.com